Privacy Policy
This Privacy Policy explains how Asetral (“we”, “us”, or “our”), an online software studio, collects, uses, and protects information when you visit our website (the “Site”) or contact us.
Note. This policy covers the Asetral marketing website only. Product-specific privacy (for example Logoly or SpotPin) may differ; see our App policies page for links to each app’s documents.
Data controller
For the purposes of applicable data protection laws (including the GDPR where it applies, and the Turkish Personal Data Protection Law (“KVKK”) where applicable), Asetral acts as data controller for information processed through this Site. Headquarters for correspondence relating to privacy: Turkey. Privacy contact: contact@asetral.com.
1. Information We Collect
We may collect information that you choose to provide to us directly, such as your name, email address, project details, and any other information you include when you use our contact form or subscribe to updates.
We may also collect basic technical information when you use the Site, such as your browser type, device type, IP address, approximate location, pages visited, and referral source. This is typically collected via standard web server logs or analytics tools (only if you accept analytics cookies).
2. How We Use Information
We may use the information we collect to:
- Respond to your messages and inquiries.
- Send you updates you have subscribed to (for example, news about projects, games, or early access programs).
- Operate, maintain, and improve the Site and our Services.
- Detect, prevent, or address technical issues or abuse.
3. Service providers (processors)
We use trusted third-party providers to operate parts of the Site. They process data on our behalf and under their own terms and privacy policies:
- FormSubmit.co — delivers contact form submissions to our inbox.
- Google Forms — collects email addresses for newsletter sign-ups.
- Google Analytics 4 (GA4) — website analytics, loaded only if you accept analytics cookies in our banner.
- Google Fonts — typography; your browser may request font files from Google when you load the Site.
- Vercel — hosting and content delivery; may process server logs and technical request data.
We do not sell your personal information.
4. Legal bases (where GDPR applies)
If GDPR applies to our processing, we rely on the following bases, as appropriate:
- Consent — newsletter sign-ups and analytics cookies (you can withdraw consent for cookies via Cookie settings in the site footer).
- Legitimate interests — responding to contact inquiries, operating and securing the Site, and limited communication about your request.
- Pre-contractual steps — handling project inquiries you initiate through the contact form.
5. Cookies and similar technologies
The Site uses cookies and similar technologies (such as local storage) to help the Site function and, if you allow, to understand how visitors use the Site. In particular:
- Strictly necessary storage — for example, remembering your cookie preference (
asetralCookiesChoicein local storage). This is required for the consent mechanism to work. - Analytics cookies (GA4) — only if you click Accept in our cookie banner. If you click Reject, we do not load Google Analytics.
You can change your choice anytime via Cookie settings in the site footer, or through your browser settings.
6. Analytics (Google Analytics 4)
We use Google Analytics 4 (“GA4”) to help us understand how visitors find and use the Site. GA4 collects information such as your IP address, browser type, device information, approximate location, pages visited, and time spent on pages, often through cookies or similar technologies. We use this information in aggregated form to analyze trends and improve the Site. We do not use Google Analytics to serve personalized ads on this Site.
Google’s use of data is governed by its own policies: https://policies.google.com/privacy. You can opt out by rejecting analytics cookies, using browser settings, or tools such as the Google Analytics opt-out browser add-on.
7. International transfers
Our service providers (including Google and Vercel) may process data in countries outside your own, including the United States. Where GDPR or UK GDPR applies and transfers require safeguards, we rely on appropriate mechanisms offered by those providers (such as standard contractual clauses) where applicable.
8. Data retention
We retain contact and inquiry information for as long as needed to respond and maintain a reasonable business record, unless a longer period is required by law. Newsletter data is retained until you unsubscribe or ask us to delete it. Analytics data is retained according to Google’s configuration and our account settings.
9. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to data portability where applicable.
EEA/UK (GDPR): You may lodge a complaint with your local supervisory authority.
Turkey (KVKK): You may have rights under KVKK, including applying to us as data controller and, where applicable, filing a complaint with the Turkish Personal Data Protection Authority.
To exercise your rights, contact contact@asetral.com. If you no longer wish to receive email updates, reply to any message and we will remove you from our list.
10. Children
The Site is not directed at children under 16, and we do not knowingly collect personal information from children.
11. Data security
We use reasonable technical and organizational measures to help protect information about you. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
12. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date on this page. Your continued use of the Site after changes are posted means you accept the updated Policy, where permitted by law.
13. Contact
If you have questions about this Privacy Policy or how we handle your information, you can reach us at contact@asetral.com.